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home > 2010 marketers' scorecard index > february 2010 scorecard

February 2010 -- Number of Contacts

Certified Gas
Marketer (contact info)
Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 26 6 1 33
Gas South 20 5 2 27
Scana Energy Regulated Division 16 6 0 22
Stream Georgia 11 1 1 13
MXenergy
(formely Shell Energy Services)
10 1 1 12
Scana Energy Marketing, Inc. 7 1 0 8
Walton EMC Natural Gas 4 0 0 4
Coweta-Fayette EMC 3 0 0 3
Infinite Energy, Inc 3 0 0 3
Fireside Natural Gas 2 0 0 2

* Since market share has been deemed trade secret, only raw totals are published on the scorecard at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.

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