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... natural gas > 2011 marketers' scorecard index > october 2011 scorecard
October 2011 -- Number of Contacts
Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Scana Energy Regulated Division 23 12 0 35
Georgia Natural Gas Services 20 12 0 32
Gas South 11 14 1 26
Scana Energy Marketing 13 8 2 23
Stream Georgia 7 4 0 11
Mxenergy 8 0 0 8
Coweta Fayette EMC 5 1 0 6
Infinite Energy, Inc. 2 2 0 4
Fireside Natural Gas 0 1 0 1
Walton EMC Natural Gas 1 0 0 1
Catalyst Energy 0 0 0 0
Gas Key 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score-
card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.
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