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... natural gas > 2011 marketers' scorecard index > november 2011 scorecard
November 2011 -- Number of Contacts
Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 29 9 0 38
Gas South 20 4 0 24
Scana Energy Marketing 9 7 1 17
Scana Energy Regulated Division 15 2 0 17
Stream Georgia 8 5 0 13
Infinite Energy, Inc. 5 2 0 7
Mxenergy 4 0 0 4
Coweta Fayette EMC 2 1 0 3
Walton EMC Natural Gas 2 0 0 2
Catalyst Energy 0 0 0 0
Fireside Natural Gas 0 0 0 0
Gas Key 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score-
card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.
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