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... natural gas > 2011 marketers' scorecard index > december 2011 scorecard
December 2011 -- Number of Contacts
Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Scana Energy Marketing 23 6 0 29
Gas South 18 4 0 22
Georgia Natural Gas Services 14 8 0 22
Scana Energy Regulated Division 13 5 0 18
Stream Georgia 8 1 0 9
Walton EMC Natural Gas 3 1 0 4
Coweta Fayette EMC 2 1 0 3
Infinite Energy, Inc. 1 2 0 3
Fireside Natural Gas 2 0 0 2
Mxenergy 1 1 0 2
Catalyst Energy 0 0 0 0
Gas Key 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score-
card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.
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