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... natural gas > 2011 marketers' scorecard index > april 2011 scorecard
April 2011 -- Number of Contacts
Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 13 9 0 22
Stream Georgia 16 5 0 21
Gas South 12 6 1 19
Scana Energy Regulated Division 12 5 0 17
Scana Energy Marketing 6 4 0 10
Mxenergy 8 1 0 9
Walton EMC Natural Gas 3 2 0 5
Coweta Fayette EMC 1 0 0 1
Catalyst Energy 0 0 0 0
Fireside Natural Gas 0 0 0 0
Gas Key 0 0 0 0
Infinite Energy, Inc. 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score-
card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.
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