|
January 2014 -- Number of Contacts
|
|
|
Certified Gas Marketer (contact
info)
|
Billing
|
Service
|
Deceptive Marketing
|
Monthly Total
|
|
Georgia Natural Gas Services
|
19
|
4
|
0
|
23
|
|
Gas South
|
17
|
3
|
1
|
21
|
|
Stream Georgia
|
7
|
2
|
1
|
10
|
|
Scana Energy Marketing
|
5
|
3
|
0
|
8
|
|
Scana Energy Regulated Division
|
6
|
2
|
0
|
8
|
|
Constellation
|
4
|
2
|
0
|
6
|
|
Infinite Energy, Inc.
|
6
|
0
|
0
|
6
|
|
Walton EMC Natural Gas
|
1
|
3
|
0
|
4
|
|
Commerce Energy
|
3
|
0
|
0
|
3
|
|
Fireside Natural Gas
|
2
|
1
|
0
|
3
|
|
Kratos Gas & Power
|
1
|
0
|
0
|
1
|
|
True Natural Gas
|
1
|
0
|
0
|
1
|
|
North American Power
|
0
|
0
|
0
|
0
|
|
|
* Since market share has been deemed trade
secret, only raw totals are published on the score-
card at this time. Therefore, no conclusions should be drawn regarding a correlation
between the number of contacts in a particular category and a marketer's customer
service performance. The Commission is currently investigating ways of presenting
contact data and other customer service indices that will allow for a fair and accurate
comparison of marketers' performance.
|
|
|
|
