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... natural gas > 2016 marketers' scorecard index > november 2016 scorecard
November 2016 -- Number of Contacts
Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Stream Georgia 7 8 0 15
Georgia Natural Gas Services 6 4 0 10
Gas South 6 1 0 7
Scana Energy Marketing 6 0 0 6
Scana Energy Regulated Division 2 3 0 5
Constellation 1 1 0 2
Commerce Energy 0 0 1 1
Fireside Natural Gas 1 0 0 1
True Natural Gas 1 0 0 1
Walton EMC Natural Gas 0 1 0 1
Infinite Energy, Inc. 0 0 0 0
Kratos Gas & Power 0 0 0 0
North American Power and Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score-
card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.
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