Lauren “Bubba” McDonald, Chairman
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Customer Advisory


Lifeline Assistance Program & Link-Up Georgia
The Lifeline Assistance Program and Link-Up Georgia offer assistance to qualified residential telephone customers, and are designed to ensure that the basic telephone connection (hook-up) and service remain affordable to all residents of Georgia.
Consumers who are currently recipients of benefits from any one of the following low-income assistance programs are eligible to receive Lifeline and/or Link-Up assistance: Temporary Assistance to Needy Families (TANF), Supplemental Security Income (SSI), Food Stamps, Medicaid, Senior citizen low income discount plan offered by the local gas or power company, Low Income Home Energy Assistance Program (LIHEAP), or Federal Public Housing Assistance (FPHA) are eligible for these programs.
The FCC’s 2016 Lifeline order allows low-income consumers to apply the $9.25 per month discount to stand-alone broadband service as well as bundled voice and data service packages.
Link-Up Georgia reduces the cost of hook-up charges for eligible customers. AT&T-Georgia's customers receive 100% of the telephone service hook-up charge. Customers of all other local telephone companies in Georgia receive one-half of the connection charge or $30, whichever is less.
The Georgia Public Service Commission is committed to making sure that eligible low-income residents receive these discounts. If you have any questions, or would like to know if you are eligible to participate in the programs, please call your local telephone company or the PSC at 800.282.5813.

Frequently Asked Questions
Q1. Who is eligible for the Lifeline Assistance Program and Link-Up Georgia?
A. You may be eligible if you can prove that you are currently receiving benefits under one of the following programs:

Temporary Assistance to Needy Families (TANF)

Supplemental Security Income (SSI)

Food Stamps

Medicaid

Senior citizen low-income discount plan offered by the local gas or power company

Federal Public Housing Assistance (FPHA)

Low-Income Home Energy Assistance Program (LIHEAP)
Q2. How do I sign up for the Lifeline Assistance Program or Link-Up Georgia?
A. You should check the front pages of your area's local telephone directory and call the number for establishing or changing telephone service.
Q3. Can I participate in both programs?
A. Yes.
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