PSC Home l Agencies & Organizations l Sitemap l FAQ l Newsroom l General Information
home > telecommunications > kpmg consulting final report

KPMG Consulting Final Report March 20, 2001
Cover Letter
Letter to the Georgia Public Service Commission from Michael Weeks, KPMG Consulting's Managing Director
Master Test Plan
Table of Contents
Includes the Cover Page, Document Control, and Evaluation Overview
Test Summaries
Introduction
A. Pre-Ordering
B. Ordering and Provisioning
C. Billing
D. Maintenance and Repair
E. Change Management
F. Performance Reporting
Pre-Ordering Domain
Introduction
A. TAG Pre-Ordering Functional Test
B. Pre-Ordering Performance Results Comparison
C. TAG Pre-Ordering Documentation Evaluation
D. TAG Pre-Ordering Normal Volume Test
E. TAG Pre-Ordering Peak Volume Test
F. Pre-Ordering Processing Systems Capacity Management Evaluation
Ordering and Provisioning Domain
Introduction
A. EDI Functional Test
B. TAG Functional Test
C. EDI/TAG Normal Volume Performance Test
D. EDI/TAG Peak Volume Performance Test
E. Provisioning Verification Test
F. Order Processing Systems Capacity Management Evaluation
G. Ordering & Provisioning Performance Results Comparison
H. EDI Documentation Evaluation
I. TAG Documentation Evaluation
J. EDI/TAG Production Volume Performance Test
Billing Domain
Introduction
A. CRIS/CABS Invoicing Functional Test
B. ODUF/ADUF Usage Functional Test
C. Billing Systems Capacity Management Evaluation
D. Billing Performance Results Comparison
E. CRIS/CABS Invoicing Documentation Evaluation
F. ODUF/ADUF Documentation Evaluation
Maintenance and Repair Domain
Introduction
A. TAFI Functional Test
B. ECTA Functional Test
C. ECTA Normal Volume Performance Test
D. ECTA Peak Volume Performance Test
E. TAFI Capacity Management Evaluation
F. ECTA Capacity Management Evaluation
G. Maintenance and Repair Performance Results Comparison
H. TAFI Documentation Evaluation
I. ECTA Documentation Evaluation
J. Maintenance and Repair Process Evaluation
Change Management Domain
Introduction
A. Change Management Practices Review
Appendix
RSIMMS and ENCORE Production Systems Review
Supplemental Test Plan
Table of Contents
Includes the Cover Page, Document Control, and Evaluation Overview
Test Summaries
Introduction
A. Pre-Ordering, Ordering, and Provisioning
C. Billing
D. Maintenance and Repair
E. Change Management
F. Performance Metrics Review
Pre-Ordering, Ordering, and Provisioning Domain
Introduction
A. EDI and TAG Resale Functional Evaluation
B. xDSL Functional Evaluation
C. Provisioning Verification Evaluation - Resale and xDSL
D. Resale and xDSL Documentation Evaluation
E. Work Center Capacity Management Evaluation
F. xDSL Process Parity Evaluation
Billing Domain Results and Analysis
Introduction
A. CRIS Resale Invoicing Functional Evaluation
B. Resale Usage Functional Evaluation
Maintenance and Repair Domain Results and Analysis
Introduction
A. Maintenance and Repair Process Evaluation of xDSL-Capable Loops
B. TAFI Functional Test of Resale Lines
C. ECTA Functional Test of Resale Lines
Change Management Domain Results and Analysis
Introduction
A. OSS '99 Release Evaluation
Performance Metrics Reporting Domain Results and Analysis
Introduction
A. Data Collection and Storage Verification and Validation Review
B. Metrics Definition Documentation and Implementation Verification and Validation Review
C. Metrics Change Management Verification and Validation review
D. Metrics Data Integrity Verification and Validation Review
E. Metrics Calculation and Reporting Verification and Validation Review
F. Statistical Evaluation of Transactions Test Metrics
Flow-Through Evaluation
Flow-Through Evaluation
Home l Accessibility l About Us l Voicemail l Employee Email l Intranet l Contact Us
© 2005-2014 Georgia Public Service Commission