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... natural gas > 2010 marketers' scorecard index > november 2010 scorecard
November 2010 -- Number of Contacts
Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Gas South 22 4 0 26
Georgia Natural Gas Services 11 7 1 19
Scana Energy Regulated Division 12 4 1 17
Mxenergy (Formely Shell Energy Services) 6 4 0 10
Scana Energy Marketing 6 3 1 10
Stream Georgia 4 3 0 7
Coweta Fayette EMC 1 0 0 1
Fireside Natural Gas 0 1 0 1
Infinite Energy, Inc. 0 1 0 1
Walton EMC Natural Gas 0 1 0 1
Catalyst Energy 0 0 0 0
Gas Key 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score-
card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.
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