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... natural gas > 2010 marketers' scorecard index > october 2010 scorecard
October 2010 -- Number of Contacts
Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 13 11 4 28
Scana Energy Regulated Division 15 6 0 21
Gas South 14 5 0 19
Scana Energy Marketing 6 5 0 11
Stream Georgia 4 3 1 8
Mxenergy (Formely Shell Energy Services) 2 0 3 5
Coweta Fayette EMC 1 0 0 1
Fireside Natural Gas 1 0 0 1
Infinite Energy, Inc. 1 0 0 1
* Since market share has been deemed trade secret, only raw totals are published on the score-
card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.
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