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... natural gas > 2011 marketers' scorecard index > may 2011 scorecard
May 2011 -- Number of Contacts
Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 24 3 1 28
Gas South 17 3 0 20
Scana Energy Regulated Division 10 6 0 16
Stream Georgia 8 2 0 10
Mxenergy 7 1 0 8
Scana Energy Marketing 7 0 0 7
Coweta Fayette EMC 2 0 0 2
Infinite Energy, Inc. 2 0 0 2
Walton EMC Natural Gas 1 1 0 2
Catalyst Energy 0 0 0 0
Fireside Natural Gas 0 0 0 0
Gas Key 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score-
card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.
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