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... natural gas > 2011 marketers' scorecard index > august 2011 scorecard
August 2011 -- Number of Contacts
Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 20 6 0 26
Scana Energy Marketing 17 1 0 18
Scana Energy Regulated Division 11 2 0 13
Stream Georgia 9 2 0 11
Gas South 6 3 0 9
Mxenergy 5 1 0 6
Infinite Energy, Inc. 3 0 0 3
Coweta Fayette EMC 0 1 1 2
Walton EMC Natural Gas 2 0 0 2
Fireside Natural Gas 1 0 0 1
Catalyst Energy 0 0 0 0
Gas Key 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score-
card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.
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