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... natural gas > 2012 marketers' scorecard index > september 2012 scorecard
September 2012 -- Number of Contacts
Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Gas South 11 4 1 16
Stream Georgia 10 2 1 13
Scana Energy Marketing 8 1 0 9
Georgia Natural Gas Services 6 2 0 8
Scana Energy Regulated Division 6 2 0 8
Commerce Energy 1 0 4 5
Constellation formerly MXenergy 4 0 0 4
Fireside Natural Gas 0 1 0 1
Infinite Energy, Inc. 0 1 0 1
Coweta Fayette EMC 0 0 0 0
Walton EMC Natural Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score-
card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.
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