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Customer Advisory


Feds Tightens a Provision of the Do Not Call Rules
The Georgia Public Service Commission wishes to inform subscribers to the "do not call list" of a recent change to the Federal Do No Call Registry's rules enacted by the Federal Communications Commission. The rule change concerns the number of times telemarketers are required to "scrub" their lists against the Federal Registry.
Until recently, telemarketers were required to scrub their list every three months. Since January 1, 2005, telemarketers have been required to scrub their lists every 31 days. This is significant for consumers because it reduces by two-thirds the amount of time between registrations and when enforcement begins.
If you receive telemarketing calls after your telephone number has been in the Registry for more than 31 days, you may file a complaint at www.donotcall.gov or by calling 1-888-382-1222, TTY 1-866-290-4236. Also, you may contact the Governor's Office of Consumer Affairs which is responsible for enforcing the Georgia Do Not Call law. Call the Governor's Office of Consumer Affairs at (404) 657-7544, or toll-free at 1-800-805-7544 to report a violation or for additional information. Before filing a complaint, please try to identify the telemarketer by obtaining either the name of the company or the phone number from which the call was made.
Consumers may register with the Federal Do Not Call Registry (which automatically places consumers on the Georgia Do Not Call List) online at www.donotcall.gov, or by calling 1-888-382-1222, TTY 1-866-290-4236 from the number that is to be enrolled.
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